What Do They Do?

Phlebotomists are responsible for collection of the laboratory specimens for analysis through direct interaction with the patients. The laboratory relies on the phlebotomy technician to accurately identify the patient and competently collect blood samples to produce quality laboratory results. The phlebotomist must create an atmosphere of trust and confidence with the patient, while drawing blood specimens in a proficient and safe manner.

A phlebotomy technician must enjoy the challenge of working with a wide variety of people and be able to communicate effectively with them. They represent the face of the laboratory not only to the patients they serve, but also the other health care professionals whom they interact with daily. Individuals with proven customer service skills and excellent phlebotomy technique will prosper in this career. Phlebotomists must set high standards for themselves and be deeply committed to quality health care delivery.

Educational Requirements

To prepare for a career as a phlebotomist one should attain a solid foundation in high school science and math. A high school diploma and successful completion of an approved training program are prerequisites for certification. Certification is encouraged, but not a current requirement for employment.


Individuals that successfully complete the education requirements or have performed as a phlebotomy technician for a six month period are eligible to complete a certification exam and attain credentials as a PBT.